Frequently Asked
Questions

Browse our putters and choose your preferred model. Select your loft, grip, and any available options, then add to cart. We accept all major credit cards at checkout.

Once your order is placed you will receive a confirmation email. If you have any questions before ordering, reach out via our contact form — we are happy to help.

Each model is offered in a curated set of loft and grip options. If you have a specific request — unusual loft, alternate grip size, or a different shaft length — contact us before placing your order and we will do our best to accommodate you.

We accept Visa, Mastercard, American Express, and Discover. All transactions are processed securely through Stripe. We do not store your card details on our servers.

We begin processing orders quickly, so please contact us as soon as possible if you need to make a change. If your order has not yet shipped we will do our best to accommodate the request. Once a shipping label has been created we are unable to modify the order.

Wipe the head down after each round with a soft, damp cloth. For stubborn debris in the milling, a soft-bristle toothbrush with mild soapy water works well — rinse and dry thoroughly afterward. Avoid abrasive cleaners, steel wool, or solvents.

Store your putter in a headcover whenever it is in your bag. Avoid leaving clubs in a hot car for extended periods, as extreme heat can affect grip materials over time. A cool, dry environment is ideal.

Our putters are designed to develop a natural patina with play. Surface oxidation and minor wear marks are expected and part of the character of a well-used putter.

To slow patina development, dry the head thoroughly after wet rounds and store with a headcover.

Absolutely. Standard re-gripping techniques apply — grip solvent and double-sided tape work fine. Any golf shop can handle it professionally as well. Replacing the grip does not affect your warranty or return eligibility.

We accept returns of unused putters in original condition within 30 days of delivery. The club must be returned with all original packaging and accessories.

Custom-configured items are non-returnable unless there is a manufacturing defect.

Email us with your order number and reason for return. We will send you a prepaid return label along with instructions. Once we receive and inspect the club we will issue a full refund to your original payment method within 5–7 business days.

If your club arrives with any damage, please photograph it immediately — including the packaging — and contact us within 72 hours of delivery. We will arrange a replacement or full refund at no cost to you.

We stand behind our designs and want you to love your purchase. If the putter is unused and returned in original condition within 30 days, we will refund you in full — no questions asked.

Orders typically ship within 1–3 business days. Standard delivery within the contiguous US takes 3–7 business days after shipment. You will receive a tracking number by email as soon as your label is created.

At this time we ship within the United States only. International shipping is something we are actively exploring — check back for updates.

Once your order ships you will receive an email with your carrier and tracking number. You can use that number directly on the carrier website or click the tracking link in your email.

Occasionally a package is scanned as delivered a day early. Please check with neighbors and any secure delivery locations around your property.

If the package still does not turn up within 48 hours, contact us and we will open an inquiry with the carrier on your behalf.