Privacy Policy

1. Information We Collect

Information you provide directly

When you place an order, payment and checkout are handled by Stripe. During checkout you provide:

• Name and email address
• Shipping address
• Payment card details (processed directly by Stripe — we never see or store raw card numbers)

If you contact us by email, we receive whatever information you include in that message.

Information collected automatically

When you visit the site, our server and analytics tools may automatically record:

• IP address and approximate location (country/region)
• Browser type and operating system
• Pages visited, referral URL, and time spent on pages
• Session and cart data stored in a browser cookie

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your order, and send order confirmation and shipping emails
• Communicate with you about your order or any questions you send us
• Maintain and improve the website
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell your personal information, and we do not use it to send unsolicited marketing emails.

3. Sharing & Disclosure

We share your information only as needed to run the business:

• Stripe — payment processing. Stripe's privacy policy governs how your payment data is handled: stripe.com/privacy
• Shipping carriers — your name and shipping address are passed to the carrier we use to deliver your order (e.g., UPS, USPS, FedEx)
• Legal & safety — we may disclose information if required by law, court order, or to protect the rights and safety of our customers or the public

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies & Tracking

We use a single server-side session cookie to maintain your cart between page visits. This cookie contains no personal information on its own and is deleted when your session ends or within 8 hours.

We may use lightweight analytics to understand how visitors use the site (pages viewed, time on site). No cross-site tracking or advertising cookies are used.

You can disable cookies in your browser settings, but doing so will prevent the cart from functioning.

5. Data Retention

Order records (name, email, shipping address, items, total) are retained for a minimum of 7 years to satisfy tax and accounting obligations. Email correspondence is retained for as long as necessary to resolve any related matter, then deleted.

Server access logs are retained for up to 90 days.

6. Security

All traffic between your browser and our site is encrypted via HTTPS/TLS. Payment processing is handled entirely by Stripe and subject to PCI-DSS compliance — we never store raw card data on our servers.

No method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

7. Your Rights & Choices

You may contact us at any time to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to retention requirements above)

To exercise any of these rights, email us at hello@gallianogolf.com. We will respond within 30 days.

Residents of California may have additional rights under the CCPA. We do not sell personal information, so the opt-out right does not apply, but you may still contact us with any CCPA request.

8. Children's Privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of the page. Continued use of the site after any update constitutes acceptance of the revised policy.

10. Contact Us

Questions, requests, or concerns about this policy: